|
|
|
|
Sybernautix extends its customer-centric philosophy to its organization structure, reflecting our customers' thought cycle as they progress through their BPO initiative. |
|
|
|
|
|
| Relationship Managers are consultants and industry professionals with strong consultative skills to help customers evaluate the offshoring initiative. |
|
|
|
|
|
| Product Management draws on industry resources to draft a road map for an optimal long-term offshoring strategy. |
|
|
|
|
|
| Transition Managers combine strong consulting, operations and technology skills to ensure the smooth migration of processes. |
|
|
|
|
|
| Operating Teams are led by managers with significant experience in managing operations in our customers industry, supported by qualified, motivated and innovative process executives. |
|
|
|
|
|
| Risk Management ensures compliance with appropriate control and regulatory environment to help mitigate customer risk. |
|
|
|
|
|
Business Process outsourcing services at Sybernautix are tailored to provide superior customer interaction and hence leverage every customer relationship to the fullest. |
|
|
Our portfolio includes a whole gamut of customer facing offerings including 24/7 customer support through voice (in-bound and out-bound calls), e-mail and web mediums, telemarketing services and telemarketing outsourcing, technical support services and employee IT helpdesk services. We serve multiple industries including insurance, banks, Telecom, financial services companies, retailers and OEM's. |
|
|
|
|
|
| Customer Interaction Services |
|
 |
|
Customer Services |
|
|
|
Telemarketing Services |
|
|
|
Technical Support Services |
|
|
|
|
|
|
|
|
|
|
|
|
| Industry Administration Services |
|
|
|
Insurance Processing |
|
|
|
Mortgage Processing |
|
|
|
|
|
|
| Business Operation Services |
|
|
|
HR Processing Services |
|
|
|
Finance & Accounting Solutions |
|
|
|
|
|
|
| Procurement Services |
|
|
|
Order Processing |
|
|
|
|
| Order Expediting Data Conversion & Recovery |
|
|
|
|
Data Conversion & Recovery |
|
|
|
|
|
|
|
|
To find out more about our offerings, e-mail us at sales@sybernautix.com |
